Privacy Policy

Our website respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect and use your personal information under certain circumstances. It also outlines the measures we take to ensure the privacy of your information and the choices available to you regarding the collection, use, and disclosure of your personal data. By visiting our website directly or through another website, you agree to the practices described in this Privacy Policy.

Protecting your data is extremely important to us. Therefore, we use your name and other information relating to you in accordance with this Privacy Policy. We collect information only when necessary or when it is directly relevant to our transactions with you.

We retain your data as required by law or for the purposes for which it was collected.

You may browse our website without providing any personal information. Your personal identity remains anonymous throughout your visit unless you have an account on our website that you access using a username and password.

1. Data We Collect

We may need to collect your information when you wish to place an order for a product through our website.

We collect, store, and process the information necessary to complete your purchase, handle any potential claims that may arise later, and provide you with our available services. The personal information we may collect includes, but is not limited to, your name, gender, date of birth, email address, billing address, delivery address (if different), telephone number, payment details, and payment card information.

We use the information you provide to process your orders and provide you with the services and information available on our website that you request. We may also use your information to manage your account, verify online financial transactions, conduct website usage analysis, identify website visitors, and improve and personalize the design and/or content of our website.

We may conduct demographic research and send you useful or requested information, such as information about products and services, provided that you have not opted out of receiving such communications. We may contact you by email with details about products and other services if you have chosen to receive such communications. If you prefer not to receive promotional or marketing communications, you may unsubscribe at any time.

We may provide your name and address to third parties for the purpose of delivering your order, such as delivery personnel or suppliers.

For security reasons, we may store details relating to your current orders on our website without making them directly accessible. By logging into your account, you can view your information and details of your previous or upcoming purchases. You can also manage your address information.

You are responsible for maintaining the confidentiality of your account information and should not make it available to any unauthorized third party. We are not responsible for any misuse of passwords unless such misuse resulted from an error on our part.

Other Uses of Your Personal Information

We may use your personal information for surveys and market research, subject to your consent, for statistical purposes while maintaining strict confidentiality. You may withdraw your consent at any time. We do not share survey responses with third parties. Your email address will not be disclosed unless you choose to participate in competitions. Survey responses are stored separately from your email address.

We may send you information about us, our website or other websites operated by us, our products, sales, special offers, newsletters, and other information related to companies within our group or our partners. If you do not wish to receive such information, you may click the “Unsubscribe” link included in any email we send you. We will stop sending these communications within seven business days of receiving your request.

We may use certain data, while maintaining full privacy and confidentiality, for purposes such as analyzing user locations, monitoring visits to our website or links included in emails when users have subscribed to receive them, and providing anonymous, non-identifiable data to third parties, such as publishers. Such data will not enable the identification of individual users.

Competitions

For any competition, we may use the information provided to notify winners and announce our offers. Additional details regarding the terms and conditions of participation will be provided for each competition separately.

Third Parties and External Links

We may share your information with other companies within our group, agents, and contractors to assist us with transactions in accordance with this Privacy Policy. For example, we may use third parties to assist with product delivery, payment processing, statistical analysis, market research, or customer support.

We may also share information with third parties to help prevent fraud and reduce credit risks.

If our company or part of our business is sold, we may be required to transfer our databases, including your personal information, to the relevant buyer.

Except as stated in this Privacy Policy, we will not sell or disclose your personal information to third parties without your prior consent, unless such disclosure is necessary for the purposes described in this Privacy Policy or required by law.

Our website may contain third-party advertisements, links to other websites, or embedded content from other websites. We are not responsible for the privacy policies or content of third-party websites, nor are we responsible for any third party to whom we transfer information in accordance with this Privacy Policy.

2. Cookies

Accepting cookies is not a requirement for visiting our website. However, please note that certain website functions, such as using the shopping cart and placing orders, may not work properly unless cookies are enabled.

Cookies are small text files that allow our server to identify your computer as a unique user when you visit certain pages of our website. Your browser stores these files on your computer's hard drive.

Cookies may be used to identify your IP address and help save you time while using or revisiting our website.

We use cookies to improve your browsing experience, such as remembering your identity when you modify your shopping cart without requiring you to re-enter your email address. Cookies are not used to collect additional personal information for purposes such as targeted marketing.

You can configure your browser to reject cookies; however, doing so may limit your ability to use certain features of our website.

We use Google Analytics, a web analytics service provided by Google, to analyze how users interact with our website. Google Analytics uses cookies to collect information about your use of the website, including your IP address. This information may be transferred to and stored on servers in the United States.

Google uses this information to evaluate your use of the website, prepare reports on website activity for website operators, and provide other services related to website activity and internet usage.

Google may also transfer this information to third parties where required by law or where third parties process the information on Google's behalf.

You may refuse the use of cookies by selecting the appropriate settings in your browser. However, please note that doing so may prevent you from taking full advantage of the website's functionality.

By using our website, you consent to Google's use of your data as described above.

3. Security

We use appropriate security technologies and procedures to prevent unauthorized or unlawful access to, loss of, or destruction of your information.

When we collect data through our website, we store your personal information in a database on a secure server. We use firewall systems to protect our servers.

When payment card details are collected electronically, we protect them using encryption technologies such as Secure Sockets Layer (SSL). However, no method of transmission or storage can guarantee 100% security.

We strongly advise you not to send complete credit or debit card details through unencrypted electronic communications.

We implement appropriate physical, electronic, and procedural safeguards to protect the collection, storage, and disclosure of your information.

Our security procedures may require us to verify your identity before providing you with access to your personal information.

You are responsible for protecting your password and computer from unauthorized use.

4. Customer Rights

If you have concerns about your personal data, you have the right to request access to the personal information we hold about you or that you have previously provided to us.

You also have the right to request that we correct any inaccurate or incomplete personal information. Such corrections will be made free of charge.

You may also request, at any time, that we stop using your personal information for direct marketing purposes.